Privacy Policy

Zelus Coach LLC · Effective September 29, 2026

This policy explains what information Zelus Coach LLC ("Zelus", "we", "us") collects through zeluscoach.com, our member portal, our forms and our coaching programs. It covers how we use that information and the choices you have.

Who we are

Zelus Coach LLC is a Colorado limited liability company. We provide educational fitness and nutrition content and coaching. We are not a healthcare provider.

Zelus Coach LLC, 1312 17th Street #758, Denver, CO 80202

What we collect

Information you give us:

  • Contact details: name, email, phone number and, for coaching clients who receive a device, a shipping address.

  • Purchase information: what you bought and when. Payments are processed by our payment processor, Stripe. We don't receive or store your full card number.

  • Application and intake answers: your role, schedule, training history, goals and preferences. These can include health-related information, such as medical conditions, medications (including GLP-1 medications), sleep habits and injuries.

  • Information you choose to share during coaching: lab results, wearable data, photos, measurements, and messages with your coach.

Information collected automatically:

  • When you visit our site, our website and marketing platform (GoHighLevel/LeadConnector) uses cookies and similar technologies. These record pages visited, device and browser type, approximate location, referring links and form activity.

  • We use this to run the site, remember you at checkout, and understand which pages work.

How we use it

  • To deliver what you bought or signed up for, including book access, coaching, scheduling and reminders.

  • To review your application and decide whether coaching is a fit.

  • To coach you. Health-related information is used only to tailor your program and to know when something should go to your physician.

  • To send you emails about your purchase, application or program, and, if you've opted in, occasional updates. You can unsubscribe from marketing email at any time.

  • To send text messages, only if you've opted in (see "Text messages" below).

  • To operate, secure and improve our website, and to meet legal, tax and accounting obligations.

We don't sell your personal information. We don't use your health-related information for advertising.

Health-related information

  • We collect health-related information only when you give it to us, and only to deliver the program you asked for.

  • Zelus isn't a healthcare provider and isn't a covered entity under HIPAA. We treat this information as confidential anyway, limit who can see it, and don't share it except as described here.

  • Lab testing through Hundred Health, and devices from Garmin, are provided under those companies' own terms and privacy policies. Your coach sees your results only if you choose to share them.

Text messages

  • If you tick the optional SMS box on one of our forms, we'll text you about your application, appointments and coaching.

  • Message frequency varies. Message and data rates may apply. Reply STOP to opt out, or HELP for help.

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent aren't shared with any third party, except the service providers that deliver the messages for us.

Who we share it with

We share information only with:

  • Service providers that run our business on our behalf:
  • website, CRM and email/SMS delivery (GoHighLevel/LeadConnector and its messaging providers)
  • payments (Stripe)
  • video calls (Google Meet or Zoom)
  • scheduling
  • document signing
  • shipping carriers

They may use it only to provide those services to us.

  • Legal requirements: when required by law, or to protect our rights, our clients or others.

  • Business transfers: a successor, if the business is sold or reorganised, under this policy.

We don't share your information with Hundred Health or Garmin. You create and manage those accounts yourself.

How long we keep it

  • We keep your information for as long as you're a customer or client, and afterwards for as long as we need it for legal, tax and accounting records. That's generally up to 7 years for purchase records.

  • You can ask us to delete coaching and health-related information sooner (see "Your choices").

Security

We use reasonable safeguards, including access controls and encrypted connections. No system is perfectly secure, so please don't send us information you aren't comfortable sharing.

Your choices and rights

You can ask us to:

  • access the personal information we hold about you

  • correct it

  • delete it

  • stop sending you marketing messages

Depending on where you live, you may have additional rights under your state's privacy or consumer health data laws. That includes the right to withdraw consent for health-related information.

Email [email protected] with your request. We'll respond within 30 days, and we won't treat you differently for making a request.

Children

Our products and programs are for adults 18 and over. We don't knowingly collect information from anyone under 18.

Changes

If we change this policy, we'll post the new version here with a new effective date. If the changes are significant, we'll also tell clients by email.

Contact

Zelus Coach LLC · [email protected]

Zelus Coach LLC, 1312 17th Street #758, Denver, CO 80202

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